Privacy & Data

r444 Privacy Policy

Your privacy matters to r444. This Privacy Policy explains exactly what personal data r444 collects when you use the platform, how that data is used, who it is shared with, and what rights you have over your own information.

Last Updated: 1 January 2025
Applies to: Bangladesh Players

r444 does not sell your personal data. Your information is used only to operate your account, process payments, and keep the platform secure. Nothing more.

Our Commitments

How r444 Protects Your Privacy

Six core commitments that define how r444 handles your personal data every single day.

No Data Selling

r444 never sells, rents, or trades your personal data to third-party marketers or advertisers. Your information stays within the r444 ecosystem and is shared only where strictly necessary to operate your account and process your payments.

Minimal Data Collection

r444 collects only the data that is genuinely needed to run your account, verify your identity, and process BDT transactions via bKash and Nagad. If a piece of data isn't necessary, r444 doesn't collect it.

Encrypted Storage

All personal data stored by r444 is encrypted at rest using industry-standard AES-256 encryption. Data transmitted between your device and r444 servers is protected by TLS encryption. Your data is never stored in plain text.

Access Controls

Access to player data within r444 is restricted on a strict need-to-know basis. Only staff members who require access to perform their specific job function can view your personal information. All access is logged and audited.

Your Rights Respected

You have the right to access, correct, and request deletion of your personal data held by r444. These rights can be exercised at any time by contacting r444 support. Requests are processed within 30 days.

Marketing Opt-Out

r444 only sends promotional communications to players who have opted in. You can unsubscribe from marketing messages at any time through your account settings or by contacting support. Opting out does not affect your ability to use r444.

01 Who We Are

r444 is an online gaming and sports betting platform operating at r444.one, designed specifically for players in Bangladesh. When this Privacy Policy refers to "r444", "we", "us", or "our", it means the r444 platform and the team responsible for operating it.

This Privacy Policy applies to all personal data collected through the r444 website, mobile app, and any related services. By registering an account on r444, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here.

This Privacy Policy should be read alongside r444's Terms and Conditions, which together form the complete agreement between you and r444 regarding your use of the platform.

02 Data We Collect

r444 collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically through your use of r444, and information received from third-party payment providers such as bKash and Nagad.

Category Data Collected Source
Registration Data Full name, date of birth, email address, mobile number Provided by you
Identity Verification National ID, passport copy, selfie photo Provided by you on request
Payment Data bKash/Nagad account number, transaction IDs, deposit and withdrawal history You and payment providers
Gaming Activity Games played, bets placed, wins and losses, session duration Generated automatically
Technical Data IP address, device type, browser, operating system, cookies Generated automatically
Communications Support chat logs, emails, feedback submitted to r444 Provided by you

r444 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Use Your Data

r444 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes for which r444 uses your data are:

  • Account Management: Creating and maintaining your r444 account, verifying your identity, and managing your account settings.
  • Payment Processing: Processing deposits and withdrawals in BDT via bKash and Nagad, and maintaining accurate transaction records.
  • Platform Security: Detecting and preventing fraud, money laundering, cheating, and other prohibited activities on r444.
  • Regulatory Compliance: Meeting r444's obligations under applicable gaming regulations and anti-money laundering laws.
  • Customer Support: Responding to your enquiries, resolving disputes, and providing assistance with your account.
  • Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling and applying protective measures where appropriate.
  • Platform Improvement: Analysing aggregated, anonymised usage data to improve r444's games, features, and overall user experience.
  • Marketing (opt-in only): Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive them.

r444 never uses your personal data for automated decision-making that produces legal or similarly significant effects without human review. All account suspension decisions involve a review by the r444 compliance team.

04 Legal Basis for Processing

r444 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contractual Necessity: Processing required to fulfil r444's obligations under the Terms and Conditions you agreed to when registering — including account management, payment processing, and game provision.
  • Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and responses to lawful requests from regulatory authorities.
  • Legitimate Interests: Processing necessary for r444's legitimate business interests, such as fraud prevention, platform security, and improving the gaming experience — provided these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

05 Data Sharing

r444 does not sell your personal data. r444 shares your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Providers: bKash and Nagad receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity Verification Services: When r444 requests identity documents, these may be processed by a third-party KYC (Know Your Customer) verification provider operating under strict data processing agreements with r444.
  • Game Studios: Third-party game providers may receive anonymised session data necessary to deliver their games on the r444 platform. They do not receive your personally identifiable information.
  • Regulatory Authorities: r444 will disclose personal data to gaming regulators, law enforcement agencies, or other government bodies when required to do so by law or valid legal process.
  • Fraud Prevention: r444 may share data with industry fraud prevention databases to protect the platform and other players from fraudulent activity.

r444 will never share your personal data with third-party advertisers, data brokers, or any organisation for commercial marketing purposes without your explicit consent.

All third parties with whom r444 shares personal data are required to handle that data in accordance with applicable data protection laws and are bound by contractual data processing agreements that restrict how they may use your information.

06 Cookies & Tracking

r444 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit r444.

Cookie Type Purpose Can Be Disabled?
Essential Required for login sessions, security, and core platform functionality No — platform won't work without these
Functional Remember your language, display preferences, and game settings Yes — via browser settings
Analytics Anonymised data on how players use r444, used to improve the platform Yes — via cookie preferences
Security Fraud detection, bot prevention, and suspicious activity monitoring No — required for platform security

r444 does not use third-party advertising cookies or tracking pixels that share your data with external advertisers. You can manage your cookie preferences through your browser settings at any time. Note that disabling functional or analytics cookies will not prevent you from using r444, but may affect your experience.

07 Data Retention

r444 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulatory obligations. The general retention periods applied by r444 are:

  • Account and identity data: Retained for the duration of your account plus 5 years after closure, as required by anti-money laundering regulations.
  • Transaction records: Retained for 7 years from the date of each transaction for financial compliance purposes.
  • Gaming activity logs: Retained for 2 years from the date of activity, then anonymised or deleted.
  • Support communications: Retained for 3 years from the date of the last communication.
  • Marketing consent records: Retained for the duration of your consent plus 1 year after withdrawal.

When data is no longer required and the applicable retention period has expired, r444 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

08 Your Rights

As an r444 player, you have the following rights over your personal data. These rights can be exercised at any time by contacting r444 support at [email protected]. r444 will respond to all data rights requests within 30 days.

Right of Access

Request a copy of all personal data r444 holds about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data where there is no legal basis to retain it.

Right to Object

Object to processing based on legitimate interests, including profiling.

Right to Restriction

Request that r444 restricts processing of your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Some rights may be limited where r444 has a legal obligation to retain data — for example, transaction records required for anti-money laundering compliance. r444 will always explain any limitations when responding to your request.

09 Data Security

r444 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

  • AES-256 encryption for all data stored on r444 servers.
  • TLS 1.3 encryption for all data transmitted between your device and r444.
  • Multi-factor authentication for all r444 staff accounts with access to player data.
  • Regular penetration testing and security audits conducted by independent third parties.
  • 24/7 intrusion detection and monitoring systems.
  • Strict access controls ensuring only authorised personnel can access player data.
  • Regular staff training on data protection and security best practices.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, r444 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

You can help keep your r444 account secure by using a strong, unique password, enabling two-factor authentication, and never sharing your login credentials with anyone. r444 will never ask for your password.

10 Children's Privacy

r444 is strictly an 18+ platform. r444 does not knowingly collect personal data from anyone under the age of 18. If r444 discovers that a player is under 18, the account will be closed immediately, all deposits will be returned, and any data collected will be deleted.

If you are a parent or guardian and believe that a minor has registered an account on r444, please contact [email protected] immediately. r444 will investigate and take appropriate action as quickly as possible.

r444 strongly encourages parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. Protecting young people from gambling harm is a shared responsibility.

11 Changes to This Policy

r444 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data processing practices. When material changes are made, r444 will notify registered players via the email address on their account at least 7 days before the changes take effect.

The most current version of this Privacy Policy is always available on this page. The "Last Updated" date at the top of this page reflects when the most recent changes were made. Continued use of r444 after the effective date of any update constitutes acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how r444 handles your personal data, please get in touch:

r444 aims to respond to all privacy-related enquiries within 24 hours via live chat and within 3 business days via email. For formal data rights requests, r444 will respond within 30 days as required by applicable law.

Your privacy is not an afterthought at r444 — it is built into how the platform operates from the ground up. If something in this policy is unclear, please reach out and r444 will explain it in plain language.

Safe & Secure

Play on r444 with Complete Confidence

Your data is protected, your payments are secure, and your privacy is respected. Join hundreds of thousands of players in Bangladesh who trust r444 every day.

18+ only. Please play responsibly. Responsible Gaming